Terms of Service

These Terms of Service ("Terms") govern your relationship with Dreamey Marketing Agency operated by MAMUT NIERUCHOMOŚCI SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ ("us", "we", or "our").

Please read these Terms of Service carefully before using our service. By accessing or using our service, you agree to be bound by these Terms.

1. Service Provider Information

2. Services Offered

Dreamey Marketing Agency provides the following services:

• Media Buying: Strategic media planning and buying across digital platforms
• Creative Campaign Development: End-to-end campaign creation and execution
• Ad Creative Production: Professional graphics, videos, and copy creation
• Marketing Consultation: Strategic advice and campaign optimization
• Performance Analysis: Campaign monitoring and reporting services

3. Client Responsibilities

By engaging our services, clients agree to:

• Provide accurate and complete information necessary for service delivery
• Respond promptly to requests for feedback, approvals, and materials
• Ensure all provided content complies with applicable laws and regulations
• Respect intellectual property rights and licensing agreements
• Make timely payments according to agreed terms
• Provide necessary access to advertising accounts and platforms

4. Payment Terms

• Invoicing: Services are invoiced according to agreed schedules
• Payment Terms: Payment is due within 14 days of invoice date unless otherwise agreed
• Late Payments: Late payments may incur additional charges and service suspension
• Advertising Spend: Client advertising budgets are handled separately from service fees
• Refunds: Refund policies are outlined in individual service agreements

5. Intellectual Property

• Client Content: Clients retain ownership of their original content and materials
• Created Assets: Creative assets produced for clients become client property upon full payment
• Portfolio Usage: We reserve the right to showcase work in our portfolio unless explicitly restricted
• Third-Party Assets: Use of third-party assets requires proper licensing and compliance
• Proprietary Methods: Our methodologies and processes remain our intellectual property

6. Confidentiality

We maintain strict confidentiality regarding:

• Client business information and strategies
• Campaign performance data and metrics
• Financial information and advertising spend
• Proprietary business processes and methods
• Any information marked as confidential by the client

7. Performance and Results

• Best Efforts: We provide services using industry best practices and professional expertise
• No Guarantees: Marketing results cannot be guaranteed due to market variables
• Reporting: Regular performance reports are provided as agreed
• Optimization: Continuous optimization is performed based on data and results
• External Factors: Results may be affected by market conditions, platform changes, or other external factors

8. Limitation of Liability

Our liability for any damages arising from our services is limited to the amount paid for services in the preceding 12 months. We are not liable for:

• Indirect, consequential, or incidental damages
• Loss of profits, revenue, or business opportunities
• Platform policy changes affecting campaign performance
• Third-party service interruptions or failures
• Market conditions beyond our control

9. Service Termination

• Client Termination: Clients may terminate services with 30 days written notice
• Our Termination: We may terminate services for non-payment or breach of terms
• Transition Period: Reasonable transition assistance is provided upon termination
• Final Payments: All outstanding payments are due upon termination
• Data Return: Client data and assets are returned as requested

10. Compliance and Legal

All services are provided in compliance with:

• Polish law and European Union regulations
• GDPR and other applicable privacy laws
• Advertising platform policies and guidelines
• Industry standards and best practices
• Applicable advertising and marketing regulations

11. Dispute Resolution

• Governing Law: These terms are governed by Polish law
• Jurisdiction: Disputes are subject to Polish court jurisdiction
• Mediation: Good faith efforts to resolve disputes through discussion are required
• Documentation: All agreements and communications should be documented

12. Changes to Terms

We reserve the right to modify these Terms of Service at any time. Changes will be communicated to active clients and posted on our website. Continued use of our services constitutes acceptance of revised terms.

13. Contact Information

For questions about these Terms of Service, please contact us: